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> Tchibo

SAP S/4HANA Introduction − 
 Real-Time Data Processing

Tchibo GmbH

Retail

Company data

  • Head office: Hamburg
  • Employees: 11.420
  • Turnover: € 3.13 billion

Services provided

  • SAP S/4HANA 1909
  • Preliminary study with evaluation of the S/4HANA implementation options
  • Brownfield Approach
  • Automated custom code conversion
  • Integration of > 30 subsystems
  • Conversion of 10 foreign companies
  • Go Live in the Big Bang

The challenge

  • S/4HANA Conversion of the Central ECC 6.0 SAP Retail System − 32 TB on Oracle
  • Conversion of all active SAP retail purchasing and sales as well as accounting and controlling processes with connection to various SAP systems as well as a large number of non-SAP systems
  • Extensive customer-specific in-house developments with more than 8000 Z-Coding adjustments
  • Enabling process flows “near real-time” and increasing performance
  • Optimisation of the supply of goods in stores and depots through faster processes

The solution

  • Conversion and optimisation of all existing processes − conversion of all data in one weekend
  • Establishment of a new S/4HANA development environment and a new integrated SAP system landscape
  • Introduction of the business partner model, new general ledger and condition contract management in sales
  • Changeover to new Intrastat and foreign trade processing as well as new credit management
  • Conversion and optimisation of all existing processes − conversion of all data in one weekend
  • Establishment of a new S/4HANA development environment and a new integrated SAP system landscape
  • Introduction of the business partner model, new general ledger and condition contract management in sales
  • Changeover to new Intrastat and foreign trade processing as well as new credit management

The customer benefit

High-performance business processes thanks to the new “digital core” based on SAP S/4 HANA

Sustainable optimisation of the supply of goods to stores and depots in the retail sector

Improving customer experiences: S/4HANA enables Tchibo to respond more flexibly to customer requests

Expand omni-channel processes in real time and use modern forecasting methods

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