Takeover of global IT operations

Röhlig Logistics GmbH & Co. KG

Logistics

Company data

  • Head office: Bremen   
  • Employees: > 2,700
  • Turnover: €1.2 billion (2023)
  • Presence: 35+ countries with 150+ sites across 4 continents

Services provided

  • Management of IT Operations
  • Global Roll-out of SAP
  • Global Roll-out of CargoWise
  • Development, Implementation & Operation of Interfaces
  • Global Introduction of M365 and MS Teams Telephony
  • Assuring the security level
  • 24/7 Global User Help Desk

The challenge

  • Outsourcing of IT operations for all locations and data centres
  • Introduction and operation of a unified financial and transport management system (TMS)
  • Integration of the system landscape between TMS and financial system (e.g. CargoWise, SAP)
  • Migration to M365 in all locations worldwide & introduction of a cloud-based telephony solution
  • IT security and user support 
  • Reduction of duplicate data entry into different systems

The solution

  • Managed service of IT infrastructure worldwide by logineer
  • Introduction of the digital workplace based on M365 and rollout of an MS Teams-based telephony solution
  • Implementation of CargoWise including customisation (country-specific regulations)
  • Integration and operation of 
 SAP FI/CO as well as country-specific adaptations regarding customs or tax requirements
  • Implementation of EDR security software, vulnerability analysis and user awareness training
  • Managed service of IT infrastructure worldwide by logineer
  • Introduction of the digital workplace based on M365 and rollout of an MS Teams-based telephony solution
  • Implementation of CargoWise including customisation (country-specific regulations)
  • Integration and operation of 
 SAP FI/CO as well as country-specific adaptations regarding customs or tax requirements
  • Implementation of EDR security software, vulnerability analysis and user awareness training

The customer benefit

Fully equipped digital logistics workstations in all Röhlig locations worldwide

Efficient roll-outs through standardisation and uniform processes

End-to-end digitalisation of the supply chain through CargoWise and a harmonised system landscape

Ensuring the security level and worldwide user support around the clock

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